Bullying Advice

A common area of abuse or harm that you may become aware of in your role, is that of bullying.

Every child and adult has the right to participate in Martial Arts free from the fear of bullying. Bullying may be seen as deliberately hurtful behaviour, usually repeated over a period of time, where it is difficult for those bullied to defend themselves.

Bullying has the potential to cause permanent harm (physical, emotional or psychological). Schools should take steps to prevent bullying behaviour wherever possible and respond to incidents when they occur. A preventative approach means that sport is playing its part to create an environment and society in which people treat each other with respect.

Complaints Procedure

Martial Arts are committed to providing a high-quality service to all our participants, children/young people and adults; parents/carers.  When something goes wrong, we need you to tell us about it.  This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have 28 days to consider your complaint.

Child Protection Policy – CMAA



Emails can provide an excellent opportunity to quickly disseminate information to a group of people. However, there are some risks and Clubs/Schools/Academies should be aware of good practice

Text messaging

The use of text messaging increases the vulnerability of both the young person, adult at risk and the instructor. However, it is one of the most direct forms of communication with young people, so Schools / Clubs may decide to use text messaging.

Websites/social networking

The internet provides an excellent opportunity to reach a wide audience at little cost. Martial Art Clubs/Schools/Academies use the internet to publicise themselves and keep in contact with those interested in its activities. However, Clubs/Schools/Academies must be mindful in how they present themselves online and the risks the internet can pose to young people if not used appropriately.

Statement OF Intent

Phoenix Martial Arts believes that it is always unacceptable for a child or young person to experience abuse of any
kind and recognises its responsibility to safeguard the welfare of all children and young people & adults, by a
commitment to practice which protects them